Enhanced 911 service now available in Knox County


KNOX COUNTY, Ill. (KWQC) – Knox County Public safety officials announced the launch of Smart911 to people in the county. Smart 911 is a free service that allows people to create a safety profile that can provide key information to 911 dispatchers during an emergency.

Sherif Dave Clauge says, “Smart911 saves critical time in an emergency and has proven to save lives nationwide. In the midst of emergencies, callers are panicked and cannot always relay crucial information, and is oftentimes the worst moment of their lives. With Smart911, the additional information provided can speak for them and save lives.”

To use the system, go to Smart911 and upload any information you think emergency crews need in the event of an emergency. When someone calls 911, the person’s safety profile is automatically displayed to the dispatch operator. According to Smart911, all the information is stored on secure servers and will only display when a safety profile holder dials 911.

With Smart911 people can link both home and work addresses to mobile phones, which can be passed on to responders in the field. Additional information including pets in the home, vehicle details in the event of an accident and even emergency contacts can all be included in the safety profile.

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