Local heating and cooling company says furnace failure calls are on the rise


EAST MOLINE, Il. (KWQC)- Colder temperatures over the weekend prompted many residents throughout the area to turn on their furnaces for the first time this year. East Moline resident, Harry Arvanis, turned on his furnace Sunday night only to discover that his house was getting colder.

“In the middle of the night we woke up cold, so we started checking the furnace to see what the problem was.”

Joe Hall, technician at Kale Heating and Air Conditioning, has worked in the industry for 28 years and responds to calls like this all winter long. The company said they received nearly 40 calls this weekend in regards to improperly working furnaces.

“It’s pretty much the nature of the beast, whenever it gets cold you’re going to get an influx of calls to people who wait until the last second usually and this is what happens every year.”

Hall said the most common problems he sees are dirty filters needing replacements, as well as old batteries in thermostats. He recommends changing the furnace filter monthly and changing the batteries in the thermostat twice each year.

“Prevention is key, have your furnace checked yearly and that will eliminate 90 percent of any calls.”

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